The Workplace-what’s your role after 8/12/17?

Is there a role for the workplace to implement and engage a little dialog with their employees after 8/12/17 in Charlottesville, Virginia? Well I sure hope they do and now is the time. Things are changing daily in the workplace and as well as our communities. We  witnessed what happened in Charlottesville and what is still going on across the United States. Some of us where there and others were watching it via the news media. We all feel it. There are individuals who took a stance to denounced the ugliness and hate, which is not only in Charlottesville, but in other communities across the nation. It has sent shock waves throughout the world and the emotions are running high. We have seen the local communities, businesses as well as local governments step up and lead the charge, as they should. There are some roots to all of this ugliness with connections to plain old bullying. It needs to be dealt with. People with opposing views sometimes can not control there tension and get out of control.

So I ask you – Employers what is your role when something occurs like it did in Charlottesville in your area. Yes, we all have free speech, but when it turns into violence, what do you need to do? What’s your responsibility? Do you have any responsibility? These are things you and your CEOs and Board of Directors need to discuss. We know the hate mongers are amongst us. They look and act just like me and you. Beware! They are everywhere and it affects each and every one of us.  The CEO of the nonprofit I work for  put out a letter to the employees and to the community. Other organizations did the same thing, such as the Charlottesville Area Chamber of Commerce, and the Center for Nonprofit Excellence organization (https://www.thecne.org) and more. it was amazing to see the organiztions coming together and stating their views in the public on the current situation. (http://piedmonthousingalliance.org/letter-ceo-following-august-12-alt-right-rally-charlottesville/) Does your organization has any policies on this type of behavior i.e.; rallies, etc.,  or even harassment type activities? What about conflict resolution or mediation? Are you covered to handle these situations if they arise at your workplace? Bullying can begin at various levels within an organization and be dressed in a disguise. Bullying likes and feeds off of chaos!

So one suggestion is to educate your organization on what bullying in the workplace is, along with the impacts and costs to your organization. Organizations need to know how to handle crisis and violence when it is near or in our workplaces. We know there is not a federal law in place to combat the horrific act of bullying in the workplace. So organizations will have to be prepared to respond to these type of issues in case they come into your hometown. I would like to suggest the following steps to be considered and hope it gives organizations a starting point-and gets people to the table for some good old fashion discussions.

  1. Acknowledge that this could happen in your area. Your town might be the next Charlottesville and there could be impacts to your employees and your organization. Identify what those impacts could be and how it might affect your organization.
  2. Take your organization’s temperature-what are you hearing, feeling, and seeing? Are the employees displaying any fears, do you see an increase in time off or not showing up to work. Do you have a known bully feeding off of what is happening in the media? What is the water cooler chit-chat? Has production slowed down? Do any of the employees have relatives or connections to Charlottesville or other areas where the community is in a crisis mode?
  3. Gather the leaders of your organization – begin the conversation-ask yourselves what is your responsibilities and liabilities? How can you help each other though this? Decide who else needs to be at the table. Maybe local law enforcement and your organization’s attorney should have a seat. Ensure that the leaders/department heads are all in agreement and will all deliver the same message and support. If not, there should be another conversation planned.
  4. Have your Human Resources Director (HR) at the table-they have knowledge on various employee assistance programs and more. Also, they are very capable to conduct some research which you might need to aid in some decision-making. HR also can help with developing a plan of action. They can take the lead on the communication activities with the employees.
  5. Set some Goals of what you expect to achieve. Three and no more than five are more than enough. It’s okay if it is only one goal. Will it solve an issue? But make a goal, share what the goal is and how you expect to achieve it. This might involve policy changes. An example would be communicating a new policy of a zero tolerance of bullying, harassment, or supporting any form of White Supremacy type activities. If a new policy will be developed make sure you address if any employees are involved in various ways, and if their job would be in jeopardy.
  6. Make a Plan. How you will address the issues? Look and have dialog with other communities who are also dealing with the same issues or simply wanting to communicate some positive information and support. Within the plan its a good idea to include  a timeline and who is going to do what within your organization. Will you have the CEO or each department head to address the issues individually or as a group. I would suggest and hope it is the organization as a whole.  Make sure you have a “check in” period to see how it is going and have something in place to measure your success. Simply conducting a survey might be all you need.
  7. Make a decision on how you will communicate the information-one or two meetings or more. You will have to agree on how you will agree or disagree by consensus or majority. Make sure it is explained that its okay to disagree and be able to build a better consensus. Discuss how will it be communicated to not only to the employees but to the community they are in and serve. It should state the organization’s position. Also what mode of commuication will it be in; writing via a letter, blog, postings of signs/displays. Don’t discount the use of social media also as a form of communication.  You could consider setting up “listening posts” in designated areas at your organization or put out a podcast for employees. You want to have the door open and the table set to just allow employees to talk and share their feelings and positions. The recent activities in Charlottesville are very emotional and can have deep impacts to mental health of individuals and it will impact our ability to do our jobs.
  8. Offer employee assistance if you currently don’t have one in place people need to talk these type of things out. Is there counselors available in your community to assist your organization? You also want to ensure the employees this will be a safe place to share their feelings without judgement or the threat of losing their jobs. Actions will get people in trouble quicker than their thoughts.

Here are some links to assist with gathering information:

It is recommended to get educated on bullying in the workplace or reading about violence in the workplace. There are numerous studies available on the Internet or from University site. I am including my study on the perceptions of bullying in the workplace which provides a background and the perceptions of bullying in the workplace from witnesses view : https://search.proquest.com/openview/97f1f0427dee4e3ac6a055725847ebf9/1?pq-origsite=gscholar&cbl=18750&diss=y

Here is an event that is planned via live streaming addressing bullying in the workplace, including the violence and harassment. https://www.eventbrite.com/e/surviving-and-thriving-tools-to-eliminate-incivility-workplace-bullying-harassment-violence-and-tickets-36590698765

This article was recently in the local news. The employer recognized one of its employees at the Charlottesville rally and they terminated the employment: http://www.nbc12.com/story/36134125/ridgeville-man-pictured-next-to-charlottesville-murder-suspect-reportedly-facing-firing?utm_content=bufferfe0f7&utm_medium=social&utm_source=facebook.com&utm_campaign=buffer

Visit the Society of Human Resources. https://shrm.org  They have numerous articles and studies available which can offer program suggestions to aid in your decision-making.

Healthy Working Lives: http://www.healthyworkinglives.com/advice/Legislation-and-policy/employee-issues/violence-aggression

Workplace bullying: http://www.workplacebullying.org

If you have questions or other suggestions on how your organization has or will addressed anything like this, please feel free to share.

Thank you for reading!

 

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Bullying in the workplace continues. You can read articles daily that link to bullying and the damage it causes. To date there is no law on the books that will stop the madness happening in the workplaces around the country. Employees and Employers need to educate themselves on how to combat the horrendous acts happening in the workplaces. Here is a great website to obtain additional information on bullying in the work place. Feel free to share with your human resources office.

http://www.workplacebullying.org/individuals/problem/being-bullied/

On this site, you can see up to date studies and statistics. There are videos that are educational and also survey results.

Here is a study that takes on the witnesses perspective:

https://search.proquest.com/docview/1372292007

I ask you – what is your organization doing about the bullying at your workplace? Would you mind sharing some tips?

Be safe and care!

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Types of workplace bullying and potential legal protections in the U.S.

David Yamada provides a great overview of the types of bullying in the workplace along with the legal and liability perspective. I ask the question-what protections do victims and witnesses really have? Please share with hopes that someone is receiving help!

Minding the Workplace

Last year, counselor Rosemary K.M. Sword and noted psychologist Philip Zimbardo wrote up a nice little summary about the types of bullying that one might encounter in our society, including workplaces, for their Psychology Today blog, Time CureI’d like to take a quick look at those categories and then briefly discuss what potential legal protections may be available in cases of bullying at work.

Sword and Zimbardo identified six basic categories of bullying, while recognizing that these forms may overlap:

  • “Physical Bullying” covers “physical actions to gain power and control over their targets.”
  • “Verbal Bullying” uses “words, statements and name-calling to gain power and control over a target.”
  • “Prejudicial Bullying” is grounded in “prejudices people have toward people of different races, religions or sexual orientation.”
  • “Relational Aggression” refers to “a sneaky, insidious type of bullying that manifests as social manipulation.”
  • “Cyberbullying” involves the use of “the internet, cell…

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Workplace bullying: HR to the rescue?

This topic is discussed in my study on bullying in the workplace. For those interested this is a good blog to follow by David Yamada. Please look to the upper right and select subscribe.

Whose side is HR on? This is not a difficult question when you understand who works for who. HR works for the employers, period. The rules and policies they follow are from the employer, yes HR helps and develops them, but under the guidance of the employer and following what ever state and federal laws are in place. Please understand, HR is not violating any laws, they are just staying within their realm. Can they do more, YES! YES! They are the holders of information that can share to their employer the impacts and costs to the company. HR can offer solutions. They are between a rock and a hard place when it comes to bullying, but they also know the difference between right and wrong. In my study and in a large percentage of my readings, HR is not helping to make changes within organizations. Now I am not saying that all HRs are bad, no I am not saying that. But I do think they are the ones to help make the change within organization. My mind still boggles me as to why organizations have not stepped up and put policies in place. I am looking forward to reading more from Mr. Yamada.

I will be looking for more discussion and future postings on this topic.

Minding the Workplace

“Never fear, HR is here”??? (Image courtesy of clipartkid.com)

Over the weekend I was talking with a good friend about the roles that human resources offices play in responding to potential workplace bullying situations. We shared the observation that despite our considerable knowledge of workplace bullying, mobbing, and abuse, we could not cite a “poster case” example of HR decisively and effectively coming to the rescue of a severely bullied worker.

This is not meant to be a snarky putdown of HR or the central role it plays in modern organizations. It’s just that stories of HR intervening on behalf of a bullied or mobbed employee, especially when the perpetrators are powerful individuals within the organization, appear to be rare. By contrast, we hear a lot of anguished tales about how “HR was useless,” “HR threw me under the bus,” and “HR protected the bullies.” In the worst instances, HR…

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Stress related issues-Workplace Bullying

It’s a good time to visit the Workplace Bullying Institute website. This site will keep you up to date on the impacts of bullying in the workplace. Studies continue to surface with startling statistics related to the horrors of bullying in the workplace. The Institute is run by Drs. Gary and Ruth Namie. Here is a link to see the latest:

http://www.workplacebullying.org/individuals/impact/physical-health-harm/

I conducted a study and looked at the witnesses perspective of bullying. Interesting and scary facts surfaced. The questions still arise, why aren’t organizations paying more attention to the impacts and costs to the organization when they allow bullying to exists? Why is there not more aggressive policies in the workplace? These questions need to be answered for the safely and security of the employees. Here is the link to the study:

http://media.proquest.com/media/pq/classic/doc/3007474051/fmt/ai/rep/NPDF?_s=6dIAB8oIufLUHXyCusnUBTKoINA%3D

What is your experience with bullying? Are you the victim or the witness?

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Let’s talk about workplace bullying

Yes, to keep bullying in the workplace, we need to speak up and out about the situations. Please take note of the “what we can do” section of the article. What else can we do? You know who is being bullied in your workplace-why not say something about it. Talk to the victim, talk to the bullying. Start documenting what you see and hear and see what you can do together. Tune into the video. Thanks again MA.

Massachusetts Healthy Workplace Bill

Talking about workplace bullying is exactly how we get the word out that it exists, why it needs to stop, and what we can do about it. And that’s just what advocates Jessica Stensrud, Ty Weeks, and Andrew Winters did. In Shakeena Appleberry’s “Let Us Talk About It,” Shakeena, Jessica, Ty, and Andrew made these insightful points:

The basics of workplace bullying

  • Workplace bullying puts more emphasis on money than humans, often completely removing humanity from work.
  • Jealousy and insecurity lead to bullying in any forum.
  • When image becomes a priority, bullying can thrive.
  • Targets often fear reporting bullying because people know problems get covered up.
  • Bullying is learned behavior. It is malicious and intentional. They may have been taught poor coping mechanisms, lack the ability to love, or don’t love themselves.
  • Bullying is NOT about being tough. Tough, great bosses want the best out of people and bring the best…

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How workplace bullying targets have to pay for treatment they didn’t invite or deserve

Allowing bullying in the workplace is a cost to the organization. You have to wonder why they continue to support this activity when it costs them money. I am still looking for the first state to pass a healthy workplace bill. With the money they are spending I could house a lot of homeless folks with tiny houses and link them to services. Be safe, stay calm and ring in 2017 with a positive attitude. Thanks MA!

Massachusetts Healthy Workplace Bill

Bullying concept in workplace with angry and afraid eggs charact

Bullying leads to stress, and stress leads to health problems. Health problems can then eventually lead to poor work performance. At that point, workplace bullying targets can either:

  • Take paid sick leave, which lets employees prevent, recover from, and manage illness
  • File for workers compensation
  • Take family medical leave
  • Seek disability insurance

As of last year, Massachusetts employers are required to provide their employees with 10 sick days, still worse than Norway, Germany, the UK, and Japan (all offering up to 26 weeks) but better than the rest of the U.S., where there is no federal paid sick leave law or provision for replacing lost wages.

In a 2013 poll, the Workplace Bullying Institute (WBI) found that slightly more than half of respondents took no sick leave, leaving them vulnerable to health problems, poor work performance, and worsened personal relationships.

That means that nearly half of respondents took some…

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